- ABC IVIEW FURTHER BACK IN TIME FOR DINNER UPDATE
- ABC IVIEW FURTHER BACK IN TIME FOR DINNER ANDROID
- ABC IVIEW FURTHER BACK IN TIME FOR DINNER SOFTWARE
- ABC IVIEW FURTHER BACK IN TIME FOR DINNER TV
I have also made them aware of this discussion on this LG Web OS user forum. However at this point, I don't believe that they have taken the issue seriously. I guess this is generic advice and part of the routine process needed in the investigation.
ABC IVIEW FURTHER BACK IN TIME FOR DINNER TV
They have since replied and now want me to perform a TV factory reset. I did contact the LG Content store to follow up on their advice to uninstall then re-install the App to tell them that it did not remedy the problem. Incidentally mine has now changed from 4.8.3 to 4.9.0 as well. Yes you are correct Noel, the Web versions displayed in My Account and for the App itself are unrelated. I will check my Son's TV as I think that I remember that 5.4.0 was also shown on the ABC iView App My Account page after his update. I feel that something is not right however.
ABC IVIEW FURTHER BACK IN TIME FOR DINNER SOFTWARE
This cannot be referring to the webOS TV version installed as this is 4.4.0-9 (goldilocks-gorce) as found in the "about this TV" menu in settings/general.Ĭould you check to see what your ABC iView App "My Account" web version is showing?įor the record I am on the latest TV Software version 05.40.09 I take that to be the web version of ABCiView installed on the TV. On the "My Account" page at the bottom, mine clearly says Web Version 4.8.3, Config-LGWEBOS4. However if you open the installed App and log in normally, once in the "Home" screen go to the right hand side menu and select "My Account" (this is your user profile picture icon). Unless I am interpreting this incorrectly, that refers to the latest app version available in the store. It clearly says version 5.4.0 updated 15/3/21. I see that same information as you in the LG content store when I search and select to view the particulars about the ABCiView app.
I also mostly get sound breakup occuring, although I have seen the screen blink on the odd occasion. My iView app updated to 5.4.0 on (15/3/21) my TV is the LG OLED65C8PTA.
It would appear that there is a bug on two fronts that LG (in conjunction with the ABC) needs to acknowledge and address promptly.
ABC IVIEW FURTHER BACK IN TIME FOR DINNER UPDATE
I would be interested to know if others have experienced the same inability to update to the latest version issue as me. I also know that my son has an older LG TV than mine and his has correctly updated to the new version 5.4.0. I have asked LG why this is the case and I have had no reply. Consequently I can never get the latest version, as there may be a good possibility that our momentary sound issue interruption problem may not be manifest in 5.4.0. However when I uninstall and re-install the App, it is version 4.8.3 that downloads and installs once again. Interestingly I also noted that the currently installed version of ABC iView on my LG E8 is 4.8.3 and that the LG content store on the TV indicates that 5.4.0 is the latest version available. Needless to say that this did not fix the problem. I did everything other than factory reset the TV, as it is not a trivial exercise to re enter changes made to the default TV and program settings. The ABC went further and requested that I also turn the modem and TV off at the wall for a few minutes, switch back on again (to reboot both) and complete a factory reset of the TV, then relaunch the app. Both told me to uninstall and then re-install the ABC iView app. I timed this not long ago and it was regularly at 60 second intervals. I emailed both ABC Audience Support and the LG content store. Yes I have this problem too, although I do not get picture breakup, just the momentary sound interruption. Other streaming services that we access via apps on the TV (Netflix, Stan, Amazon Prime, etc) do not show the same problem. It would seem to be a problem with the app provided on the TV.
Both TV and Chromecast are using wired Ethernet connections to the same switch, so I can't see that these interruptions are due to a network problem, or I'd see them on both devices. If I stream the same content using the app on the Chromecast, I get no such interruptions. If I stream content using the app on the TV, every few minutes there's a momentary (fraction of a second) interruption to both sound and video.
ABC IVIEW FURTHER BACK IN TIME FOR DINNER ANDROID
I can stream ABC content using either the iView app on our LG G1 65" OLED, or via the iView Android TV app that is installed on a Chromecast with Google TV that is plugged into one of the G1 HDMI ports.
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